Privacy Policy
Your family's data is sacred. Here's how we protect it.
Last updated: January 24, 2026
Our Commitment to You
CommonGround was built by parents who understand the sensitivity of family information. We collect only what's necessary, protect it with bank-level security, and give you complete control over your data.
Information We Collect
We collect only what's necessary to provide our services. Here's exactly what we gather:
Account Information
- •Name, email, phone number
- •Password (encrypted)
- •Profile preferences
Case Information
- •Children's details
- •Co-parent information
- •Custody arrangements
Communications
- •Messages between parents
- •ARIA suggestions (not stored separately)
- •Professional correspondence
Financial Data
- •Expense records
- •Payment information (via Stripe)
- •Reimbursement history
Usage Data
- •Features used
- •Login times
- •Device information
Location Data
- •Exchange check-in GPS (optional)
- •Only when you explicitly enable
How We Use Your Information
Provide Services
Enable messaging, scheduling, agreements, and expense tracking between co-parents.
Power ARIA
Analyze messages in real-time to suggest calmer alternatives. Content is processed but not stored separately.
Generate Court Documents
Create verified exports when you request them for legal proceedings.
Send Notifications
Alert you about messages, schedule changes, and important updates you've enabled.
Improve Security
Detect and prevent fraud, abuse, and unauthorized access to protect all users.
Comply with Law
Respond to valid legal requests and protect our rights when required.
What We Never Do
- ✕We NEVER sell your personal information
- ✕We NEVER share data for advertising purposes
- ✕We NEVER use your communications to train AI models
- ✕We NEVER provide data to third parties without consent
- ✕We NEVER access your account without your permission
Who Can Access Your Data
Your Co-Parent
Messages, shared calendars, agreements, and expense records are visible to both parents. This is core to how CommonGround works.
Authorized Professionals
Attorneys, GALs, and mediators you invite can view case information according to permissions you set. All access is logged and can be revoked anytime.
Service Providers
Trusted partners who help us operate, all bound by strict confidentiality:
Legal Requirements
We may disclose information when required by law, court order, or to protect the safety of users. We will notify you when legally permitted.
How We Protect Your Data
Your Rights
Access
Request a copy of all your personal data
Correction
Update inaccurate or incomplete information
Deletion
Request deletion of your data (subject to legal requirements)
Export
Download your data in a portable format
Opt-Out
Disable optional data collection like location services
Withdraw Consent
Revoke consent for optional data processing
To exercise these rights, email privacy@find-commonground.com
Data Retention
Active Accounts
Data retained while your account is active
After Deletion Request
Data deleted within 90 days of account deletion request
Legal Requirements
Some data may be retained longer if required by law or court proceedings
Special Provisions
Children's Privacy
CommonGround is designed for parents, not children. Information about children is provided by parents and protected with the same security as all data. We do not knowingly collect information directly from children under 13.
California Residents (CCPA)
California residents have additional rights under the CCPA:
- • Right to know what personal information we collect
- • Right to delete personal information
- • Right to opt-out of sale (we don't sell your data)
- • Right to non-discrimination for exercising privacy rights
International Users
CommonGround is based in the United States. If you access our services from outside the US, your information will be transferred to and processed in the US. We comply with applicable data protection laws.
Policy Changes
We may update this policy from time to time. We'll notify you of significant changes via email or through the platform. Continued use after changes constitutes acceptance.
Questions about privacy?
We're here to help. Reach out to our privacy team.