Account & Billing

CommonGround offers three plans to fit your family's needs. Every plan includes ARIA-powered messaging to help keep communication constructive.

1. 1Go to Settings > Billing in your dashboard
2. 2Select the plan you want to upgrade to
3. 3Enter your payment information (or use a saved card)
4. 4New features are available immediately after upgrading

1. 1Go to Settings > Billing
2. 2Select the plan you want to switch to
3. 3Confirm the change

The downgrade takes effect at the end of your current billing period. You keep full access to your current plan features until then. No data is lost when downgrading — features simply become unavailable until you upgrade again.

1. 1Go to Settings > Billing > Cancel Subscription
2. 2Confirm your cancellation

There is no cancellation penalty. You keep access to your paid features until the end of your current billing period. After that, your account reverts to the free Web Starter plan and all your data is preserved.

You can choose between monthly or annual billing when you subscribe. Annual plans offer significant savings.

• Payment methods — credit card and debit card accepted, processed securely through Stripe
• Billing date — charges occur on the same day each month (or year) as your original signup
• Receipts — emailed automatically after each payment
• Update payment method — go to Settings > Billing > Payment Method at any time

We believe every family deserves access to tools that put children first, regardless of financial circumstances. If cost is a barrier, we want to help.

Contact us at support@find-commonground.com to discuss reduced pricing. Requests are evaluated on a case-by-case basis, and conversations are always confidential.

Stay informed without being overwhelmed. You have full control over which notifications you receive.

1. 1Go to Settings > Notifications
2. 2Toggle individual notification types on or off (messages, calendar, expenses, exchanges)
3. 3Choose your preferred delivery method: push, email, or both

Keep your information current so your co-parent and any connected professionals can reach you.

1. 1Go to Settings > Profile
2. 2Update your display name, profile photo, or contact information
3. 3Save your changes — updates appear to your co-parent immediately