For Professionals

The professional portal is designed for anyone involved in supporting co-parenting families in a legal or therapeutic capacity.

• Family law attorneys
• Mediators
• Guardians ad litem (GALs) and custody evaluators
• Family therapists and counselors
• Paralegals
• Parenting coordinators

Access is parent-initiated and consent-based. This ensures families stay in control of who sees their information.

• Parent-initiated invitations — a parent invites you by entering your email address in their case settings
• Dual-parent consent (configurable) — by default both parents must approve, though this can be adjusted per case
• Scoped permissions — your access is limited to the specific case you are invited to, not the parent's entire account
• Complete audit logging — every action you take within a case is recorded for transparency

1. 1Create a free professional account at commonground.com/professional/register
2. 2Set up your profile — add your name, credentials, practice area, and firm affiliation
3. 3Wait for a client invitation — when a parent adds you to their case, you will receive an email notification
4. 4Accept the invitation and the case will appear on your professional dashboard

Your dashboard is your command center. At a glance you can see your entire practice workload and prioritize what needs attention.

• Practice overview — total active cases, pending invitations, and recent activity summary
• All assigned cases — sortable and filterable list of every case you are connected to
• Alerts — flagged messages, missed exchanges, overdue payments, and compliance issues
• Key metrics — communication health scores, exchange compliance rates, and financial summaries

Each case provides multiple views so you can quickly find the information you need. Switch between views using the tabs at the top of any case page.

Save hours on client intake with CommonGround's AI-assisted intake system. The AI conducts a structured interview with prospective clients and delivers organized, actionable data to your dashboard.

1. 1Send an intake link to a prospective client via email from your Intake Center
2. 2AI conducts the interview — the client answers guided questions about their situation, children, and goals
3. 3Key data is auto-extracted — names, dates, custody details, and concerns are organized into a structured summary
4. 4Convert to a full case — review the intake, accept the client, and the data flows directly into a new case

CommonGround offers five specialized report types, each designed for specific legal and professional needs.

Court evidence packages compile case data into a verified, tamper-evident PDF that is ready to present in legal proceedings.

1. 1Select a date range for the evidence you want to include
2. 2Choose sections — messages, exchanges, finances, agreements, or any combination
3. 3Generate the verified PDF — each page includes a SHA-256 hash for tamper detection and integrity verification

If you work as part of a practice, CommonGround lets you create a firm account to centralize case management and team coordination.

Setting up a firm

1. 1Create your firm from the Professional Dashboard > Firm Settings
2. 2Invite team members by email — they will receive a link to join your firm
3. 3Assign roles to each team member to control their permissions

Available roles

• Attorney — full case access, report generation, and client communication
• Paralegal — case viewing, document preparation, and export generation
• Intake Coordinator — manage intake sessions and initial client contact
• Admin — firm settings, team management, billing, and all case access